Effective Date: March 3, 2026
These General Terms and Conditions ("Terms") govern the services, programs, operational infrastructure, and business activities provided by Celara Med LLC ("Celara Med", "Company", "we", "our", or "us").
By engaging with Celara Med in any capacity, including as a participant, customer, partner, affiliate, contractor, or user of Celara Med systems, you agree to be bound by these Terms.
1. Nature of Services
Celara Med LLC operates as a management services organization (MSO) that provides administrative infrastructure, operational systems, technology platforms, education, marketing services, and business support related to health and wellness programs.
Celara Med does not provide medical services.
Celara Med does not diagnose medical conditions, prescribe medications, or practice medicine.
Any medical services associated with programs facilitated through Celara Med are provided exclusively by licensed healthcare providers operating through independent professional medical entities.
2. MSO and Medical Provider Separation
Celara Med operates strictly as a non-clinical management services provider.
Celara Med may provide administrative, operational, and technology support to independent healthcare providers and medical entities.
These services may include:
• business infrastructure
• administrative services
• marketing support
• technology platforms
• workflow automation
• education and training programs
Celara Med does not control clinical decision-making.
All diagnoses, prescriptions, and treatment decisions are made solely by licensed healthcare providers.
3. Independent Medical Providers
Individuals may be connected to licensed healthcare providers through third-party telehealth networks or technology platforms.
These services may be facilitated through companies including:
• Qualiphy
• MDIntegrations
These companies provide technology infrastructure that enables consultations between individuals and licensed healthcare professionals.
Healthcare providers participating through these networks:
• are independent professionals
• are not employees of Celara Med
• are solely responsible for clinical decisions
• determine patient eligibility for treatments
Celara Med does not influence, direct, or control provider medical judgment.
4. Telehealth Coordination
Celara Med may provide administrative coordination services designed to facilitate telehealth interactions between individuals and independent healthcare providers.
These services may include:
• appointment coordination
• communications systems
• workflow automation
• technology platforms
• operational infrastructure
Celara Med does not participate in clinical consultations or medical decision-making.
5. Prescription Medications
If a licensed healthcare provider determines that treatment is appropriate, prescriptions may be issued by the provider and fulfilled through licensed pharmacies.
These prescriptions may include compounded medications prepared by licensed compounding pharmacies pursuant to a valid prescription.
Compounded medications:
• may not be FDA-approved
• are legally prepared by licensed pharmacies
• may vary in formulation, packaging, and appearance
Celara Med does not manufacture medications and does not control pharmacy operations.
6. No Medical Advice
All information provided by Celara Med, including educational materials, communications, training programs, marketing materials, and coaching content, is provided solely for educational and informational purposes.
Nothing provided by Celara Med should be interpreted as medical advice.
Individuals should consult licensed healthcare professionals regarding medical decisions.
7. Eligibility
Individuals engaging with Celara Med services must:
• be at least 18 years of age
• provide accurate and truthful information
• comply with applicable laws and regulations
Providing inaccurate or misleading information may result in termination of services.
8. Payments and Fees
Celara Med may charge fees for services including:
• administrative services
• operational infrastructure
• technology platform access
• educational programs
• coaching or consulting services
Payments made to Celara Med are for services provided by Celara Med and are not payments for medical care.
Medical services, consultations, prescriptions, or pharmacy services may be billed separately by healthcare providers or pharmacies depending on the structure of the program.
9. Third-Party Service Providers
Celara Med may work with third-party service providers including:
• telehealth provider networks
• technology infrastructure platforms
• licensed pharmacies
• payment processors
• logistics providers
Celara Med is not responsible for service interruptions, delays, or operational issues caused by third-party providers.
10. Intellectual Property
All systems, technology platforms, educational materials, branding, marketing content, and proprietary processes developed by Celara Med remain the intellectual property of Celara Med.
No materials may be copied, distributed, or reproduced without written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Celara Med shall not be liable for:
• medical outcomes
• treatment decisions made by healthcare providers
• medication side effects
• eligibility determinations for prescriptions
• delays caused by third-party providers
Participants assume responsibility for their personal health and wellness decisions.
12. Indemnification
Participants agree to indemnify and hold harmless Celara Med and its officers, managers, employees, contractors, and affiliates from claims, damages, or liabilities arising from:
• misuse of services
• inaccurate information provided by the participant
• violation of these Terms
• failure to follow healthcare provider instructions.
13. Termination of Services
Celara Med reserves the right to terminate or suspend services if a participant:
• violates these Terms
• engages in fraudulent activity
• provides false information
• uses services in violation of applicable laws.
14. Modifications
Celara Med may update or modify these Terms periodically.
Updated Terms become effective upon publication or notice.
Continued participation constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of California.
16. Contact Information
Celara Med LLC
support@celaramed.com
17. Compensation, Partner Payments, and Affiliate Payouts
Celara Med may offer compensation programs for partners, affiliates, promoters, or participants who refer customers or participate in approved business activities.
Participants in these programs are independent contractors and not employees of Celara Med.
Compensation may be earned only when:
• a qualifying purchase has occurred
• payment has successfully cleared
• refund or dispute periods have passed
• the transaction is verified as compliant
Payments may be distributed through third-party payout platforms including PayQuicker or other approved systems.
Participants may be required to complete identity verification and submit tax documentation before receiving payouts.
If a transaction generating compensation is refunded, disputed, or charged back, Celara Med may reverse or adjust associated commissions.
Celara Med reserves the right to modify compensation structures or payout schedules.
18. No Income Guarantee / Earnings Disclaimer
Participation in any Celara Med partner, affiliate, or brand partner program does not guarantee income or financial success.
Any income examples or earnings representations provided by Celara Med are for illustrative purposes only.
Actual earnings depend on numerous factors including:
• individual effort
• experience
• marketing activities
• customer demand
• regulatory conditions
Participants acknowledge that they may earn little or no income.
Celara Med prohibits participants from making misleading income claims or unauthorized earnings representations.
Violation of these policies may result in termination from compensation programs.
19. No Agency or Authority
Partners, affiliates, promoters, or participants in Celara Med programs are independent contractors.
They do not have authority to:
• act as agents of Celara Med
• bind the company to agreements
• make medical claims on behalf of Celara Med
• represent themselves as employees or representatives of Celara Med
Participants may not create legal obligations or liabilities for the company.
Unauthorized claims, representations, or commitments made by participants are the sole responsibility of the individual making them.
20. Dispute Resolution and Arbitration
In the event of any dispute arising out of or relating to these Terms, Celara Med services, or participation in Celara Med programs, the parties agree to first attempt to resolve the matter through informal good-faith negotiations.
If the dispute cannot be resolved informally, the parties agree that the dispute shall be resolved through binding arbitration rather than litigation in court.
Arbitration shall be conducted in accordance with the rules of a recognized arbitration organization and shall take place in the State of California, unless otherwise agreed.
Each party shall bear its own legal costs unless otherwise determined by the arbitrator.
Participants agree that disputes will be resolved on an individual basis only and not as part of any class action or collective proceeding.
By agreeing to these Terms, participants waive the right to participate in class actions or jury trials related to disputes involving Celara Med.